Company Policies

Legal Compliance & Regulatory Obligations

All firearms, receivers, and regulated components are sold and transferred in full compliance with all applicable laws. No transfer shall occur until all required forms and background checks are complete. Customers must present valid government‑issued photo identification.


Age & Eligibility for Purchase

Customers must be at least 18 years of age to purchase rifles or shotguns, and 21 years of age to purchase handguns. No person legally prohibited from firearm ownership may make a purchase. ID and eligibility must be verified before any sale.


Background Checks & Transfer Holds

All firearm sales require an approved NICS background check prior to transfer. Firearms will not be released during a delay status. Denied results will terminate the sale, and deposits may be forfeited as specified in the Deposits Policy.


Deposits, Cancellations & Restocking

  • Special orders require the sale to be fully funded before the firearm or equipment is purchased. Cancellations made after five business days are subject to a restocking fee of 10%. There are no returns. All sales are final.

  • Custom build orders require a non‑refundable deposit in full.  Cancellations made after five business days before the firearm is picked up are subject to a restocking fee of 10%. Custom build firearms cannot be returned, all sales are final.

  • All sales for ammo and firearms are final. 


Shipping & FFL Transfers

  • All firearms purchased must be shipped a valid FFL or picked up in person. Out of State Residents may not pick up a handgun in the store, it must be mailed to their local FFL. The receiving FFL must be verified prior to shipment. 

  • Firearms sent in for repair may be shipped directly back to the original sender.. Shipments require adult signature upon delivery. 

  • All accessories, including Optics, must be shipped to the billing address of the card used to pay for the transaction. 


Late & Abandoned Firearms

Firearms are required to be picked up after work has been completed or after the FFL transfer has arrived. Firearms that have not been picked up after 30 days are considered late and will begin accruing a Storage Fee Charge per day. Firearms that are not picked up within 90 days are considered abandoned and we will work with the ATF and the local law enforcement agencies to reconcile those accordingly.


Inventory Control & Security

All firearms must be secured when not attended 


Customer Privacy & Record Retention


Customer data shall be retained only as required by law and secured to prevent unauthorized access. No data will be sold or shared except under lawful compulsion.


On‑Premises Carry Policy

Customers may carry firearms consistent with Michigan law. The store reserves the right to restrict carry in designated staff‑only areas for safety and security.

Denial of Sale & Suspicious Behavior

The store reserves the right to refuse service to anyone exhibiting suspicious, unsafe, or unlawful behavior, or who appears intoxicated or otherwise impaired.


Limitation of Liability & Warranty

Products are sold with manufacturer warranties only. The store disclaims all other warranties and assumes no liability for accidents or misuse after sale.

Repair Wait Times

Gunsmith will make every effort to repair the gun by the date estimated in the contract, but the date is just an estimate. Gunsmith is not responsible for delays caused by parts availability, shipping delays, natural disasters, or other Force Majeure scenarios. Any Delays will be communicated to the customer as soon as they become known.  

Installation of Parts for Repair or Modification

Any internal parts or structural parts must be new, in the original packaging or purchased by the gunsmith directly. This does not apply to accessories (scopes, lights, bipods, etc.), however those items have limited warranty that only covers their mounting, not operation.


Policy Amendment & Review

Policies may be updated at any time. Notice of substantive changes will be posted in the store and on the website at least 30 days before taking effect.

Firearm Sales & Transfers

  • Firearms and regulated items are non-refundable once transferred

  • Background check fees, transfer fees, and compliance costs are non-refundable

  • Failed background checks do not constitute grounds for a refund


Gunsmithing Services

  • Diagnostic or labor fees are non-refundable once work begins

  • Parts may be refunded only if unused


Chargebacks

Unauthorized chargebacks may result in account suspension and collection of applicable fees.

Acceptance of Terms

By accessing or using this Website, you agree to these Terms of Service (“Terms”).


Services Offered

  • Gunsmithing services

  • Firearm sales and transfers (where lawful)

  • Firearms education and training

  • Related merchandise and digital content

  • All services are subject to applicable federal, state, and local laws.


Eligibility

You must be legally eligible to purchase firearms or attend training under applicable law. We reserve the right to refuse service.


Orders & Payments

  • All prices are listed in U.S. dollars.

  • Orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order.


Firearms Compliance

Firearm sales and transfers require:

  • Shipment to a valid FFL where required

  • Completion of background checks

  • Compliance with all laws

  • Failure to pass a background check does not entitle the customer to a refund of non-refundable fees.


Training Disclaimer

Firearms training involves inherent risks. Participation is voluntary and at your own risk. You agree to follow all safety rules and instructions.


Intellectual Property

All Website content is owned by Tommy Gun & Gunsmithing and may not be reproduced without permission.


Limitation of Liability

We are not liable for indirect, incidental, or consequential damages to the fullest extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.